My name’s Jessica and I have imposter syndrome – Part 4

We’re on the penultimate day of a week of blog posts about imposter syndrome. Here’s a reminder of the plan for the series:

  • Monday – The theory behind it – what it is and how it manifests itself. Read it here
  • Tuesday – Where it comes from and how mine started. Read it here
  • Wednesday – How it affects me as an author. Read it here
  • Thursday – Coping strategies
  • Friday – Recognising it in others and helping them

Yesterday I gave some insight into how imposter syndrome has affected how I’ve felt about and reacted to the writing successes I’ve had this year. Yes, I do realise there have been amazing successes but the imposter in me has meant I’ve struggled to believe them/accept them/enjoy them.

Over the past month or so, I have become very aware that my mindset needs to change because it’s not healthy. My books have achieved things I never believed they could and I want to enjoy each and every precious moment. After all, my goal from when I first became published was not about getting a #1 or a Kindle Bonus or 100 reviews. My goal was to earn enough from writing that I could do it full-time. And that has happened. Everything else should be a bonus!

Image by Gerd Altmann from Pixabay 

I do know that getting up at 3.00 a.m. then 4.00 a.m. and again at 5.00 a.m. to obsessively check chart positions is not good. I do know that refreshing my screen every 15-20 minutes to check for chart positions is not good. I do know that obsessively checking for new reviews and feeling tearful when there’s a negative one is not good. The list goes on.

I’ve undertaken a lot of research into how to cope with imposter syndrome and there are common themes that recur in all the articles/expert advice so I’m going to talk about the six main strategies, give some tips on dealing with each and state my commitment towards working on each.

Image by Free-Photos from Pixabay 

Coping Mechanism 1 – RECOGNISE IT

Don’t they say that the first step in overcoming addiction is to admit you have a problem? It’s the same with imposter syndrome. I have realised this year that it has got out of hand and I need to do something about it.

TOP TIP: See if you can identify what triggered your imposter syndrome. On Tuesday, I gave a list of some common triggers and one or even several of those might resonate. 

For me, realising the origin was a lightbulb moment as well as being a catalyst for moving on. The reality is that those workplace bullies aren’t in my life anymore and never will be again. I’m a full-time author based from home so work is a very different set-up for me now. There are no promotions, bonuses or pay-rises … or at least not in the traditional sense. There’s no being passed from manager to manager. There’s nobody taking credit for my work. There are no redundancies.

MY COMMITMENT: All of those workplace problems that gave rise to my imposter syndrome no longer exist. They’re in the past and they’re going to stay there. The new me is a full-time successful author and, instead of letting those bullies and negative experiences affect how I behave, I’m going to draw on those experiences and feelings for how my characters behave. Negative into positive. I like that! 

Image by Gerd Altmann from Pixabay 

Coping Mechanism 2 – SEPARATE FEELINGS FROM FACT

An ‘imposter’ may feel that they are a failure but the evidence will typically suggest otherwise. Remember that imposter syndrome is experienced by those who have achieved success but don’t perceive this in the way others do. They need to focus on the facts, not their feelings of inadequacy.

TOP TIP: Recognise the difference between facts and feelings. Are you really failing or do you just feel like you are? Is there evidence that you are inadequate in some way compared to your peers or is simply a feeling because the imposter syndrome demons are whispering in your ear?

MY COMMITMENT: For me, this means remembering how it used to be pre-Boldwood – zero sales, low chart positions – and rejoicing in anything that is better than that. And what I’ve had this year has been significantly better than that. I’ve had two books in the Kindle Top 100 for goodness sake. I’m in awe of any other author who achieves that. I should therefore be impressed with me and not focus on why one book has done better than another and feel like a failure if that’s the case. The only thing that’s important is that I’m ahead of where I was pre-Boldwood. Which I am. By miles. That’s my focus.

Image by Christine Sponchia from Pixabay 

Coping Mechanism 3 – TALK ABOUT IT

Mental health as a topic has risen to far greater prominence over recent years with many high profile celebrities admitting to struggles in the hope that their stories will help others. With suicide, particularly among men, being at an all-time high, we’re encouraged to open up and talk about our concerns. This is particularly important in a Covid world where isolation and loneliness might sit alongside financial worries and health issues; including mental health challenges.

Talking doesn’t mean the problems are going to go away. That would be naïve. And I wouldn’t necessarily agree with that old saying “a problem shared is a problem halved” but a problem shared does take the weight purely off your shoulders. And that’s a good thing.

TOP TIP: It’s not a failure to put your hand in the air and ask for help. It’s not a sign of weakness. When I was much younger (late 80s/early 90s), Bob Hoskins fronted a TV advert for BT with the slogan, “It’s good to talk”. It really is!

MY COMMITMENT: I’m ‘talking’ about it now in the way I know best: through writing. I’m saying I have a problem. It may be a fairly insignificant problem compared to what some people are going through at the moment but it’s there and it’s affecting me and it’s mine. I’d love to connect with others who’ve been there and found ways to push that imposter syndrome aside.

Coping Mechanism 4 – ACCEPT THAT PERFECTIONISM IS IMPOSSIBLE

This is a biggie….

Ah, perfectionism. It’s one of the types of imposter syndrome and, as stated on Tuesday, it’s the one with which I struggle the most. Many people without imposter syndrome may struggle with this too. 

As part of my research, I was shocked at the strong connection between perfectionism and suicide. Scary stuff. That’s probably not a surprise, though, given several high-profile celebrities who have taken their own lives after their flaws have been paraded in front of the world or where they’ve struggled to live up to a perfect image that may have been conveyed via reality TV.

Social media doesn’t help with perfectionism… or does it?

Social media (usually) presents a world that is shiny where the user shows us what they want to show us … and that’s not always reality. Look at posts on Instagram, Facebook, Twitter (showing my age by not talking about sites like TikTok here) and it can often seem as though the lives of others are perfect. Happy families, talented kids, delicious meals, celebrations with friends, amazing achievements… They’re all on there. We compare this to what’s going on in our own imperfect lives and can easily feel inadequate, particularly if we’re prone to imposter syndrome and already feeling like we’re failing.

I remember a friend once saying to me a few years ago, “You’re always out!” and me looking at her in astonishment. I barely ever went out. I had pretty much zero social life. But the few times I did venture out, I posted photos on social media. Her perception of my life was therefore far removed from my reality.

Instead of looking at someone’s social media posts and feeling inadequate by comparison, it’s good to pause and question whether that person could be posting lots of positive images to cover-up or help them during challenges times. I turn to the example of author and virtual friend, Samantha Tonge. In July 2018, Sam wrote an extremely honest blog post about her battle with alcoholism, an experience which provided the inspiration for her fabulous novel released that summer, Forgive Me Not. The blog post is in the public forum but I’ve checked with Sam that she is happy for me to share it here and she has given me her blessing. You can read the full post here. The part that resonated with me is where Sam talks about social media: “It’s helped no end to talk about the positive aspects of my life [on social media], whilst dealing with my demons away from the keyboard. Posting my inspirational memes probably helps me as much as anyone else.”

As Sam’s situation demonstrates, when aspects of our life are a little out of control, it can be easy to grab onto one of the few things we can control – our social media feed – and convey a happy and positive image when that’s not really how we’re feeling. Or to cling onto (and share) a success to help focus on that when other aspects of our life have gone awry. And that can be a good thing. Engaging with others on social media can provide a distraction/a confidence boost/reassurance or whatever it is we might need at that time.

Over the past few months, I’ve found social media to be a brilliant coping strategy for dealing with my imposter syndrome but I’m going to explain how a little later as it links to a couple of the other strategies.

Still with perfectionism but moving away from social media, the desire to achieve perfection can lead to significant procrastination because the ‘imposter’ worries about their ability to meet what are effectively unrealistic high standards so can put off cracking on with their work. Oh my goodness, I’ve been doing so much of this since I became a full-time author and I can directly attribute it to my imposter syndrome perfectionist. I have more time to write now but I also have more time to think about writing. The result of that is that I over-think and the result of that is I don’t get anything written. Nightmare!

Image by Welcome to all and thank you for your visit ! ツ from Pixabay 

Several years ago when I was working on my second novel, I joined the international writing initiative NaNoWriMo. This stands for National Novel Writing Month and is where writers and aspiring writers spend the month of November working towards a target of 50k words (a short novel) by writing roughly 1,600 words a day. The way to achieve this word count and the principle behind the NaNoWriMo approach is not to edit. You just get the words down there, even if they’re not perfect, even if they’re not inspired, even if they’re a bit muddled because getting down a 50k messy draft is far better than spending a month agonising over perfecting every word and managing only about 5k.

I absolutely love this approach. I’d struggled on and off for a decade writing my first novel, trying to perfect every single sentence as I went. I signed up to NaNoWriMo and finished book 2 then wrote part of book 3 and have used this approach ever since. Until now. When I wrote New Arrivals at Hedgehog Hollow, I morphed into the perfectionist and returned to my debut approach of trying to perfect every single word and every single sentence as I went. I’d regressed. I was doing it wrong. And it was painful.

The perfectionist is likely to brood over past mistakes. I’m currently brooding over how painful I made writing Hedgehog Hollow 2 instead of just getting on with book 3 using the approach I know works!

TOP TIP: If you’re an author, take the NaNoWriMo approach. Write a messy first draft. Edit later. It’s liberating.

MY COMMITMENT: I will be taking the NaNoWriMo approach with Hedgehog Hollow book 3 because I’ve written nine books using it. It works. You can find the website and learn more here.

Worry about disappointing people is another of the perfectionist’s issues. Will my readers like this book as much as the last? Will they like the change of setting? Are my publishers happy with me? Am I doing as well as they’d have hoped? Will they renew my contract?

As a perfectionist, I panic when I’m on a blog tour, scanning the review for a low rating or negative comment before I can relax and read it properly. Well, sort of relax. It might be all positive but I’d take something like “I really enjoyed this” as a negative because they didn’t say “I absolutely loved this”. Only a perfectionist gripped by imposter syndrome could find a negative in a 5-star review! Yes, do please shake your head and roll your eyes because I am too!

On Amazon or AppleBooks, I long for every review to be 4 or 5 star and it cuts me to the core when they’re not. Even though I know this is unrealistic. I feel sick if a reviewer is negative or, even worse, says they didn’t bother to finish the book because they hated it so much. Ouch! That hurts so much! Panic sets in. My loyal readers are going to hate it too. I’m a rubbish author. I’ve let my publisher down.

TOP TIP: If you’re an author, don’t read reviews when you’re feeling low because you will feel even lower if they’re negative, or you’ll read negatives into them if they’re positive. Don’t read reviews obsessively. Don’t read reviews at all if they upset or frustrate you. Or perhaps don’t read the 1-3 star ones and only read the 4s and 5s because, let’s face it, some readers say the kindest things and it’s so joyful and reassuring to read them.

MY COMMITMENT: Ooh, I wish I could take this advice! I read every single review. I feel physically sick when I get a negative one. I actually don’t have that many negative ones but I can recite the ones I have pretty much word for word. The 90-95% of 4 and 5 star ones don’t stick in my mind. Funny isn’t it? To be fair, this is human nature and not specific to imposter syndrome.

But, going forwards, I do commit to not reading reviews when I’m feeling down. I do commit to not reading reviews just before bedtime because I know imposter syndrome will keep me awake at night stewing, feeling like a failure, and feeling I’ve let people down if there’s a negative one. And I will try to stop focusing on the negative ones because it’s true what they say: you can never please all of the people all of the time.

I’m also going to stop worrying about disappointing others. I would never, ever submit a book to my publisher that I didn’t believe in with characters I didn’t care about. I love every single book I’ve had published. I believe I can write and I love doing it. If I continue writing books of the quality I’ve written already, my publisher and my readers will not be disappointed. If I stop writing books, they will be. So I’m going to crack on and stop creating problems that don’t yet exist and keep doing what I’ve always done: write uplifting stories of love and friendship.

TOP TIP: Whether you’re an author or not, please don’t try to be perfect. Just try to do well. Perfection is unachievable and you will tie yourself into knots trying to get there. Besides, what you think of as perfection might be what someone else thinks of as flawed so, by default, perfection is an impossibility. Is it worth the stress and the anxiety to try to reach something impossible?

Image by Free Photos from Pixabay 

Coping Mechanism 5 – BE KIND TO YOURSELF

This means quietening the voice in your head that tells you you’re a fraud or aren’t good enough or don’t deserve to be there. It means stop downplaying successes as luck/fluke/circumstance and take ownership of them. It means stop striving for perfection, as per the previous point.

For an author, this also means pushing aside that other pesky ailment – comparisonitis (not an official term but, for many of us, just as real as imposter syndrome). Every author is on their own journey at a different speed. It’s good to be aware of what’s going on around you – who has books coming out and how they’re doing – as that’s all about knowing your market. It’s not good to be obsessed with this and think of yourself as a failure compared to others.

I am my own worst enemy. I set myself ridiculously high expectations and I am constantly trying to out-do myself. I always compare myself to others and stamp ‘could do better’ on my performance. I work pretty much solidly. I don’t take breaks. I don’t take time off. I never relax. The world of Covid has provided me with a perfect excuse to work even more than before: can’t go out, don’t feel safe going out, can’t go on holiday, might as well work.

TOP TIP: Challenge any negative thoughts you have and react differently to any mistakes you might make. You’ve probably heard the classic quote from Thomas Edison, inventor of the lightbulb: “I haven’t failed – I’ve just found 10,000 that won’t work.” He nails it. Failure is a mindset. Everything about imposter syndrome is a mindset.

MY COMMITMENT: I am going to work hard at being kinder to myself and celebrate successes more (see coping mechanism 6). I am going to start taking breaks. The superhero feels guilty if I am not writing yet I know deep down that I’m better off walking away from my desk and taking a break than sitting at it for two hours procrastinating. So that’s what I’m going to do.

The next steps towards being kind to myself will be difficult because they are long-held habits. I’m going to take lunch breaks. I’m not going to work every evening. I’m going to take time off at weekends or during the week so I have a proper break. I’m going to develop a routine around this.

And I am going to stop comparing myself to others. My goal was always to be a published author who can write full-time. I’ve achieved that. The goal is now to keep doing that and have a work/life balance with it.

Coping Mechanism 6 – EMBRACE SUCCESS

It does what it says on the tin. Focus on positives and not negatives and celebrate them. Stop invalidating the smallest win. Stop berating yourself for not doing even better.

TOP TIP: Fake it until you make it. I’m sure you’ve heard that phrase before and, in terms of imposter syndrome, it’s about sharing your successes even if the imposter feeling is that they’re not real/you don’t deserve them/you’re worried someone is going to take it away because, if you keep acknowledging those successes, you will eventually start accepting them and believing them.

MY COMMITMENT: I mentioned social media earlier and said there’s something I’ve started doing recently. Followers on Facebook will have seen me post ‘MILESTONE’ memes where I declare when a book has reached a milestone number of reviews e.g. 100, 150, 200 etc. Reviews seem to be coming in thick and fast at the moment (woo hoo – embrace the success!) and I’ve had quite a lot of books hit milestones over the past fortnight. I sometimes mention two together and, if it’s one, I will typically say what percentage of reviews are positive (4 and 5 star). Note, this is about celebrating (a) a milestone achieved and (b) the positive reviews instead of focusing on the negatives. It’s a mindset change.

Do I feel comfortable doing it? Absolutely not. The imposter in me says: How have you managed to get that many reviews? How are so many of them positive? What about the negative ones? Should you really be ‘boasting’ when you’ve got negative reviews? But I’m telling that voice to shhhh because I’m sick of listening to it. I worked hard to write those books. I’m very proud of those stories. I should embrace those milestones.

And, do you know what? Each milestone post has made me feel a little more positive. Each one has made me believe I do have a right to be here. I’m not a fraud.

I’ll end today’s post with a quote from a recent review on my Christmas at Castle Street blog tour from Rajiv’s Reviews. Rajiv is a new reviewer to my work but read both the re-issued Christmas books – Christmas at Carly’s Cupcakes and Starry Skies Over The Chocolate Pot Cafe – and summarised his final review with this:

“The author is now one of my favorites for contemporary romance. The pacing is perfect, the characters are lovable, and the story-lines are heart-warming. Moreover, she paints the characters and writes emotions in such a beautiful manner, that you love the main characters, and hate the negative characters with a passion”

This! It wasn’t just luck and being in the right place at the right time that moved my books up the chart and got all of those reviews. It was this. And that is why I write. I OWN THAT SUCCESS!!!!

Tomorrow is the final day on this series of imposter syndrome posts and I’ll talk about recognising it in others and how you might be able to help them move forward.

I’m feeling very positive and I’m thinking that I need to type up my commitments separately and pin them on my noticeboard as a reminder of what I’ve promised to myself. Ooh, I might even laminate them! Mmm, using stationery. That makes me soooo happy!

Wishing you a fabulous Thursday and thank you for reading so far.

Big hugs

Jessica xx

My name’s Jessica and I have imposter syndrome – Part 2

Yesterday, I issued the first of a week of blog posts about imposter syndrome. Here’s the plan for the series:

  • Monday – The theory behind it – what it is and how it manifests itself
  • Tuesday – Where it comes from and how mine started
  • Wednesday – How it affects me as an author
  • Thursday – Coping strategies
  • Friday – Recognising it in others and helping them

You can go back to read Monday’s post here.

Warning: Today’s post is longer than yesterday’s and also more personal.

Why does imposter syndrome happen? 

The concept – originally called ‘imposter phenomenon’ – was first identified by psychologists Suzanna Imes and Pauline Rose Clance in 1978. At the time, it was thought to apply to high-achieving women. It’s now recognised that it can affect anyone regardless of gender, work background, skill level or expertise. So basically any of us can experience it and most of us will.

In fact, according to Cuncic’s article (referenced yesterday), “it is estimated that 70% of people will experience at least one episode of this phenomenon in their lives”. Wow! Big percentage!

Image by Keshav Naidu from Pixabay 

Have you ever started a new job and initially felt out of your depth because it’s all so new? I certainly have. It usually takes time to get up to speed, work out who’s who and what’s what. It’s natural to worry during this transition period that you’ll disappoint the person who recruited you and that you might have both made a big mistake. This is imposter syndrome. But you usually soon settle in and start contributing and those feelings go away. 

I say usually because this is not the case for everyone. For some, this feeling of imposter syndrome sticks around for much longer, like a guest at a house party who’s just opened another can when all you want to do is crawl into bed and sleep.

Why do we feel like this? Why is this feeling of being an imposter so much longer and more intense for some?

Image by Free-Photos from Pixabay 

Various things can trigger imposter syndrome ranging from how an individual was treated during their childhood to experiences years down the line as an adult in employment.

Examples include:

  • Coming from a high-achieving family where expectations are very high
  • Only being praised for high success and never for a good attempt
  • Never being praised for succeeding or perhaps being ignored
  • Only ever receiving criticism
  • Having flaws pointed out when there has been success e.g. You got 99% on your test – what happened to the other 1%? You scored 3 goals but you would have scored 4 if you’d passed the ball properly. We won the client’s business but only after you sorted out those problems you’d caused
  • A role change e.g. starting college, university, a new job, a promotion
  • Being passed over for a promotion, training or other opportunities at work
  • Being over-looked for bonuses and/or a pay rise at work

For me, I will put it straight out there that my imposter syndrome is nothing to do with my parents. I remember being encouraged to work hard, being praised when I did well and not being criticised when anything was a struggle. I feel the need to emphasise that because my mum will be reading this and I know she’ll worry. Mum – it’s absolutely nothing you or Dad did or didn’t do so please relax xx

Image by StartupStockPhotos from Pixabay 

Having said that, it did start for me in childhood and became worse when I entered the world of work…

How did my imposter syndrome start? 

Right at the start of yesterday’s post, I said I suffer from imposter syndrome. It’s a term I started using loosely about six or seven years ago without a real understanding of what it meant and how badly I’d suffered from it in the past. At the time, I was an aspiring writer and had joined the Romantic Novelist’s Association (RNA). I attended a conference where I brushed shoulders with really famous authors. Eek! We’re talking authors whose books I’ve read and loved. Authors I idolised. And I had this overwhelming feeling that I had no right to be there, that I didn’t belong. 

At this point, I must emphasise that this wasn’t any RNA members saying or doing anything to make me feel like this; this was all my issue. I never even approached any of them to introduce myself because, in my mind, why would they want to speak to me – a nobody – when I was so clearly out of my depth?

Image by StockSnap from Pixabay 

Thoughts raced through my mind preventing me from saying “hello”:

Author A is soooo famous

Author B is a Sunday Times No 1 Bestseller

Author C has sold millions of books worldwide

I could never achieve that. Why am I even here?

I felt like I didn’t belong and never would and, for someone who is normally confident, I felt extremely inadequate and anxious in that social setting. It was ridiculous. I knew it was ridiculous but I couldn’t seem to change how I felt.

Yes, there were some very famous and successful authors there. But there were also mid-listers, authors with whom I was unfamiliar, authors who’d written a couple of books years ago and attended for the social aspect. Plus, there were large numbers of attendees who, like me, hoped one day to be published. I’d find myself watching the latter in astonishment as they chatted easily to published authors and wished I could do that. I wished I felt like I had a right to be there.

I thought it would be different a couple of years later when I braved the conference again, this time as a published author. It wasn’t. I still felt this sense of not belonging. Of being a failure. 

This time a whole new set of thoughts ran through my mind:

I had a publishing deal but my publisher ceased trading so it’s nothing special, is it?

My books don’t sell well

My books don’t climb the charts

I don’t get #1 Best Seller tags on Amazon

I’ve never had a Kindle bonus for pages read

I’ve never been contacted by a reader to say they love my work

Again, this sense of not belonging was nothing anyone said or did but it was my own internalised feelings brought on by the dreaded imposter syndrome.

Away from other authors, I couldn’t even bring myself to admit that I was one. “What do you do?” someone might ask. Stock answer: “I work in HR.” Because there was the fear that, if I admitted I was an author, there’d be the dreaded question: “Would I have heard of you?” Er, no. I’m a nobody. Only my mum and a very small number of friends and family have ever bought and read my books.

Then this year, something strange, unexpected and perhaps a little bit scary happened. Actually, it was something quite amazing and wonderful and signalled all of my dreams coming true … but my reaction to it made me realise that I absolutely do suffer from imposter syndrome in the truest sense of what it means. It’s not just about me being in awe and a bit fan-girly when I’m surrounded my famous/successful authors. It runs so much deeper than that. I’m going to talk a lot more in tomorrow’s post about how imposter syndrome has affected me as an author but, first, I think it’s important to understand where it came from because that’s something I’ve only just realised myself in the past month or so. 

In order to do that, the starting point is to look at the types of imposter syndrome I demonstrate.

Types of imposter syndrome

The theory suggests that there are five main types of imposter syndrome and I recognise three of these in myself so these are the ones I’m focusing on:

Image by WhisperingJane_ASMR from Pixabay 

The perfectionist: 

This individual believes their work can always be better and tends to focus on any flaws or mistakes instead of focusing on what they’ve done well.

Image by Wee Siang Toh from Pixabay 

The superhero:

Because of feelings of inadequacy, this individual feels they must push themselves to work as hard as possible. This could involve working long hours, taking on extra responsibilities, and/or going over and above what’s expected or needed.

Image by ds_30 from Pixabay 

The expert:

This form of imposter syndrome is where the individual is always trying to learn more and doesn’t feel satisfied with the understanding they already have. They undervalue their expertise even though they may actually be highly skilled/knowledgeable. They may focus on what they don’t know/can’t do instead of what they do know/can do.

The perfectionist trait is where I suffer the most. It’s something I’ve been aware of all my life. At senior school, I always put in that bit extra effort with my homework because I felt like one of the invisible kids who didn’t excel but didn’t cause trouble and therefore flew under the teachers’ radar. ‘Quiet’ was a phrase that regularly appeared on my school reports.

I didn’t have a huge circle of friends and was bullied at school so I threw myself into studying figuring I might fail at being popular but I could aim for perfection in my grades. This, in turn, led to further bullying! Irony eh?

I joined a graduate scheme for a high street bank after university and felt invisible again. A clique formed among the majority of other graduate trainees and I was one of a handful of outsiders to this. It didn’t seem to bother the others as they had partners but I was single at the time and it definitely bothered me. It gave rise to all sorts of feelings of inadequacy: They don’t want to spend time with me. I’m obviously boring. I’m no fun. I’ve got nothing of value to add to the group.

My feelings of inadequacy triggered the superhero mode. I threw myself into my job, working hard, working long hours, being enthusiastic about my work, sharing ideas and was rewarded with … my first of many experiences of bullying in the workplace.

Image by Gerd Altmann from Pixabay 

While on the graduate scheme, one manager gave me a project that was set up for failure then reprimanded me for limited progress. Another repeatedly allocated me very little work then would suddenly have something urgent I had to do on a Friday afternoon. I’d have to work late to complete it when she knew I went away at weekends to see my then-boyfriend who lived a couple of hours away.

It was a few years later that I discovered independently from colleagues on each of those teams that both managers had been vocal about how they resented me for being on a fast-track programme to management, didn’t like that I was enthusiastic and confident in voicing ideas when I was so new to work and should know nothing, and therefore they wanted to take me down a peg or two. Who does that?

Graduates completing the scheme were appointed into permanent positions at grade M5 or M4 (M for management, 4 being higher). An opportunity arose that was perfect for my skills (training design and delivery) but it was a higher grade of M3. I applied and, to my surprise and delight, I got the job. An M3 appointment was practically unheard of for those coming off the graduate scheme yet I’d secured it. Yay!

My joy was short-lived. One of my fellow graduate trainees – a clique leader – was on a training course with me and asked if the rumours were true about my appointment at M3. When I admitted they were, she looked me up and down with her lip curled and said: “How on earth did you get an M3 position?’ I’m only 5’ 2” so I feel pretty small every day but, that day, I’d never felt so small and insignificant. 

We’re talking 25 years ago and I still vividly remember how I felt. That’s how much it impacted on me. Still does.

And do you know what I said in response? I gave a classic imposter syndrome reaction and down-played my success: They couldn’t confirm whether the role would be Birmingham or London so not many people applied. I therefore got it by default. 

Yes, the thing about location was true but my new manager had specifically told me that I’d been the best person for the job and she would never have appointed me if she didn’t think that. She’d also said that she’d been advised by the graduate manager that she could offer me a M4 grade which was more usual but she personally felt that my skills and experiences justified the M3 appointment. I knew that. Yet I didn’t share it. Because I didn’t feel I had the right to have that grade because of how the bullying managers had made me feel. I couldn’t find the words to declare proudly that I had the skills and capability because they had made me doubt it.

The bullying continued throughout my working life. I had some amazing managers for whom I’m eternally grateful – including the manager who gave me that first management position – but it’s the bullies who escalated my imposter syndrome. I’d learned the hard way that a confident young manager caused resentment so I embraced my inner perfectionist, superhero and expert by working long hours, lapping up all the knowledge I could to become an expert in my role and hopefully provide justification for any future progression. I hoped that my high-quality, perfectionist work would speak for itself and I wouldn’t need to shout about any achievements.

This plan back-fired.

I’ve always worked in Human Resources and my roles have typically been unique specialist ones. At a result, I had lots of manager changes both at the bank and in other roles because the business couldn’t quite decide where my specialism should sit on the structure chart. It was worst at the bank with a new manager roughly every 6-12 months. Every single one of those managers passed me over for the annual bonus.

Image by bluebudgie from Pixabay 

I remember sitting in the office of one manager who’d never bothered to get to know anything about me or my role. He said, “I think I’ve allocated you a small bonus but I can’t remember how much.” He’d printed out a spreadsheet for everyone in the team. My maiden surname was Williams so I was at the bottom of the alphabetical list. I watched him scroll down with a piece of paper, revealing amounts ranging from £500 up to a whopping £5k. Then he got to mine. £0. “Oh yes, that’s right,” he said. “You’ve not been on my team for long and I don’t really know you so I haven’t allocated anything this year.” He didn’t even have the emotional intelligence to sound apologetic or to appear embarrassed that he’d just shown me everyone else’s bonus and I was the only one with nothing. The ONLY one. Would the person with £5k really have noticed much difference if they’d received £4.5k instead and I’d got £500? I smiled politely, thanked him (why????), returned to my office and sobbed my heart out. It wasn’t about the money although, as a skint graduate up to my eyeballs in debt, it would have come in very useful. Instead, it was the principle. I couldn’t seem to win. Show confidence and be vocal with ideas and I got bullied. Get on with my job quietly and I got ignored.

It became a recurring theme for the rest of my career. The bullies made me feel so inadequate that, the couple of times I did get promoted, I kept waiting for someone to tap me on the shoulder: We’ve made a mistake. We meant to appoint someone else. You’re not good enough and never will be. And when I got over-looked for other bonuses or promotions or was the only person on a team to be made redundant, it was a self-fulfilling prophecy: See! I wasn’t good enough and they knew it which is why this happened.

I mentioned in yesterday’s post that imposter syndrome isn’t about lack of self-confidence or self-esteem but is instead about self-doubt. I’m actually a really confident person in most situations. With a background in recruitment and training, I’m used to speaking in public and I love it. Gives me such a buzz. As for self-esteem, I’m very conscious about my weight but it doesn’t affect my self-esteem most of the time. My food demons also go back to being bullied but that’s a separate issue and nothing to do with imposter syndrome so I won’t talk about it now. So I don’t have a lack of self-confidence and I don’t have low self-esteem. But I frequently crumble with self-doubt because of my imposter syndrome. Damn you imposter syndrome!

Throughout my time in HR, I worked my socks off, being the perfectionist, superhero and expert. I achieved some awards, I exceeded objectives, I had amazing feedback from customers and, as stated earlier, I did have some fabulous managers who made me feel valued. I knew I was good at my job because of the effort I put into it and because of those who were kind. Yet I never felt good enough. I never felt like I deserved a management position. I kept waiting for it to be taken away from me and, when I was made redundant several times, that felt like my punishment for trying to be more than I really was. Despite all the successes and the many occasions where I had positive feedback, the voices that spoke the loudest came from the manager who seemed to get a kick out of making me cry (something he did on more occasions than I care to remember), the manager who laughed at me and asked me why I cared so much about my job, the HR Director who rolled his eyes at me and didn’t even try to hide how bored he was when I asked for his advice, the manager who passed off my work as her own then put me forward for redundancy, the two managers who bullied me on the graduate scheme, the one who showed me my zero bonus…

Those voices have stayed with me for over two decades. Those voices have carried over into my writing career. Those voices have given me imposter syndrome.

This year, my amazing publishers, Boldwood Books, have done things for my career as an author that have been beyond my wildest dreams. But that damn imposter syndrome has been there throughout every success like a fly buzzing around my ear, stopping me from enjoying every amazing moment.

Tomorrow, I’ll talk about what that looks like…

Big hugs

Jessica xx